Condition 1 logo
Condition 1 logo

All articles

I received the wrong itemUpdated 2 months ago

Do not ship anything back before contacting us. Email [email protected] with:
  • Your order number
  • A description of what you received vs. what you ordered
  • A clear photo of the item received, including any visible model number or label

We will respond within 1 business day with the next steps.
Ordered the wrong item yourself?
Start an exchange through the Returns & Exchanges portal at condition1.com/apps/aftership-returns-center.
Keep all original packaging until the issue is fully resolved.

Was this article helpful?
Yes
No