Promo code troubleshootingUpdated 4 days ago
If a discount code isn't applying at checkout, use the table below to help identify the issue.
Possible cause | What to check |
Code is expired | Review the original email or promotion for an expiration date. |
Wrong website | Condition 1 codes apply only at condition1.com, not on Amazon or other retailers. |
Code already used | Most codes are single-use and cannot be applied a second time. |
Sale item exclusion | Some codes do not apply to items already on sale. Check the promotion terms. |
Multiple codes | Only one discount code can be applied per order. |
GovX verification code not applying
Confirm you are on condition1.com and that you are pasting the code exactly as provided. GovX codes are single-use; if the code was used on a previous order, complete a new verification through GovX to receive a new code.
Still not working
Contact [email protected] before placing the order, and include the code you're trying to use.