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<p>If you have issue with any part of your case please email us <a href="https://contact.gorgias.help/forms/n9cj2i23" target="_blank" rel="noopener noreferrer">here</a> and we will send you case component parts at no cost. This can include wheels, latches, pins, handles and decals.&#xA0;</p><p>All we ask is for a brief description of the issue and picture to help us understand how the issue happened so we can continually improve our products for you.</p>

If you have issue with any part of your case please email us here and we will send you case component parts at no cost. This can include wheels, latches, pins, handles and decals. All we ask is for a brief description of the issue and picture to help

Can you sell me case component parts?

Where is my order?

Free shipping — how it works

Do you ship internationally?

How to cancel or modify an order

What is shipping protection?

I received the wrong item

Something is missing from my order

Returns and exchanges

Do you ship to PO boxes?

What items are non-refundable?

What are the refund options?

How soon will I get my refund?

ORDERS, SHIPPING & RETURNS

Will my firearm fit?

Flying with firearms — TSA and airline requirements

Waterproof rating — what it means and how to maintain it

Pluck foam vs. Pre-cut foam inserts

Custom foam options

Will my camera or drone fit?

Combo locks — setup, reset, and TSA lock holes

Is there a store or facility I can visit?

PRODUCTS & CASES

How to file a warranty claim

Latch troubleshooting

Wheel and rolling case issues

Cracked or broken case

WARRANTY & PRODUCT SUPPORT

Military and first responder discount

Promo code troubleshooting

Forgot to apply a discount code

Industry and partner programs

Sales tax and tax-exempt orders

DISCOUNTS & PROGRAMS

Where is my Order?

What's your 60-day return policy?

I have an Amazon order issue

Will my item fit in #XXX case?

Is my color in stock? Is my case size in stock?

I have a question about...

My question is not addressed...

Will case accessories fit into other cases

Do you offer bulk order discounts?

Do you offer a Military or First Responder Discount?

Expedited & Express Shipping Options

How do I apply promo/discount codes?

Can you sell me case component parts?Updated 2 months ago