Cracked or broken caseUpdated 5 days ago

Likely covered 

• Cracks that appear without impact or obvious external force
• Structural failure of hinges, handles, or latches under normal use
• Material defects such as unusual brittleness or delamination

Likely not covered 

• Damage from dropping, impact, or being run over
• Damage from overloading or use beyond the case's intended purpose
• Damage from chemical exposure

Unsure? 

Submit a claim regardless. Each case is evaluated individually. Email [email protected] with photos and a description of what happened and how the case was being used.