Condition 1

<div style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);" id="isPasted"><div style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);" id="isPasted">Do not ship anything back before contacting us. Email support@condition1.com with:&#xA0;<ul style="list-style-type: disc;margin-left: 0px;"><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW151495544 BCX0" style="margin: 0px;padding: 0px;color: rgb(23, 25, 25);font-size:15px;line-height: 17.2667px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">Your order number</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW151495544 BCX0" style="margin: 0px;padding: 0px;color: rgb(23, 25, 25);font-size:15px;line-height: 17.2667px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">A description of what you received vs. what you ordered</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW151495544 BCX0" style="margin: 0px;padding: 0px;color: rgb(23, 25, 25);font-size:15px;line-height: 17.2667px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">A clear photo of the item received, including any visible model number or label</li></ul></div><div style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);">We will respond within 1 business day with the next steps.&#xA0;Ordered the wrong item yourself?&#xA0;Start an exchange through the Returns &amp; Exchanges portal at&#xA0;<a href="https://condition1.com/apps/aftership-returns-center" target="_blank" rel="noreferrer noopener" style="margin: 0px;padding: 0px;text-decoration: none;color: inherit;">condition1.com/apps/aftership-returns-center</a>.&#xA0;<p style="margin: 5.33333px 0px 5.33333px 24px;padding: 0px 0px 0px 13.3333px;border-width: 0px 0px 0px 1.33333px;border-style: none none none solid;border-left-color: rgb(228, 0, 27);border-right-color: initial;border-top-color: initial;border-bottom-color: initial;font-weight: normal;font-style: normal;vertical-align: baseline;font-kerning: none;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;">Keep all original packaging until the issue is fully resolved.&#xA0;</div></div><div style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);"> </div>

Do not ship anything back before contacting us. Email support@condition1.com with:. We will respond within 1 business day with the next steps. Ordered the wrong item yourself?. Start an exchange through the Returns & Exchanges portal at condition1.co

I received the wrong item

ORDERS, SHIPPING & RETURNS

Where is my order?

Free shipping — how it works

Do you ship internationally?

How to cancel or modify an order

What is shipping protection?

Something is missing from my order

Returns and exchanges

Do you ship to PO boxes?

What items are non-refundable?

What are the refund options?

How soon will I get my refund?

Will my firearm fit?

Flying with firearms — TSA and airline requirements

Waterproof rating — what it means and how to maintain it

Pluck foam vs. Pre-cut foam inserts

Custom foam options

Will my camera or drone fit?

Combo locks — setup, reset, and TSA lock holes

Is there a store or facility I can visit?

PRODUCTS & CASES

How to file a warranty claim

Latch troubleshooting

Wheel and rolling case issues

Cracked or broken case

WARRANTY & PRODUCT SUPPORT

Military and first responder discount

Promo code troubleshooting

Forgot to apply a discount code

Industry and partner programs

Sales tax and tax-exempt orders

DISCOUNTS & PROGRAMS

Where is my Order?

What's your 60-day return policy?

I have an Amazon order issue

Will my item fit in #XXX case?

Is my color in stock? Is my case size in stock?

Can you sell me case component parts?

I have a question about...

My question is not addressed...

Will case accessories fit into other cases

Do you offer bulk order discounts?

Do you offer a Military or First Responder Discount?

Expedited & Express Shipping Options

How do I apply promo/discount codes?

I received the wrong itemUpdated 4 days ago